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About Us

How We Started

We began using the name Travelers of New Jersey in 2005, with the goal of highlighting our affiliation with Travelers, one of the most respected insurance companies in the U.S. First Trenton Indemnity Company began writing personal insurance policies in March 1992 as a newly-formed, New Jersey-based subsidiary of Travelers Property and Casualty Company. Today, Travelers of New Jersey is a premier personal lines company, with more than 380,000 policies in force serviced by over 400 employees. We are the largest personal lines independent agency company in New Jersey, and currently the state's 7th largest personal lines insurer, overall.

Who we are

Living in New Jersey along with the company, our management team is local, accessible, dynamic and knows what it means to live in New Jersey. Our offices are located in Marlton and Parsippany; Parsippany provides claim service to our policyholders and claimants, while Marlton provides all other services to our agents and insureds. Behind us we have the power and technical expertise of Travelers, one of the top 50 most profitable companies in the United States, and ranked 85 on the Fortune 500 list of US companies and 240 on the Fortune 500 Global list.

our strength

We are a financially sound company, "A" rated by A.M. Best. We offer auto coverage as well as home, fire, personal articles and umbrella coverages through our affiliate companies, and can offer flood and boat/yacht policies written through our parent company, Travelers Property and Casualty Company.

our mission

At Travelers of New Jersey, our mission is to be the best personal lines insurance company in New Jersey. Our focus is on putting the customers' needs first, offering insurance that meets your needs at competitive prices and on delivering personalized attention and fast, responsive claims service.

We’re committed to bringing you innovative insurance solutions that stay in-synch with your ever-changing life. It’s a commitment built on our 140-year heritage of industry-leading firsts – from issuing the first auto and flight insurance, to pioneering identity theft protection and discounts on hybrid vehicles.

Today, our personal insurance offerings include homeowners, condominium, renters, automobile, flood, boat, yacht, personal liability (umbrella), valuable items, and identity theft.  Our full line of companion coverages offers you the convenience of dealing with just one company, and the benefits of special multi-policy pricing.  Contact your independent agent for details. It’s good to be in-synch.

Our Values

Integrity

  • Take the principled, fair and legal approach in all cases
  • Accept responsibility

Trust and Respect

  • Treat people with professionalism, fairness, trust and respect

Diversity

  • Embrace the differences among employees and customers
  • Promote diversity in our workforce

Shared Leadership

  • Encourage open communication throughout the organization and employee involvement in decision-making

Innovation

  • Offer a broad range of products that keep in step with an ever-changing world.
  • Explore and be receptive to new ideas
  • Constantly challenge the status quo

Professionalism

  • Constantly work on improving our technical, communication, management and leadership skills
  • Take pride in our work product and presentation

We look forward to our future together!

Report your claim directly

24/7/365

Phone:
1-800-CLAIM33
1-800-252-4633